hoki raja Platform Account Terms

We at hoki raja operate a gaming and sportsbook platform available to users in supported jurisdictions. These terms set out the conditions under which you access and use our services. By creating an account on hoki raja, you agree to these terms and our privacy policy. We encourage you to read them carefully before you begin.

Our platform is available via mobile app (Android APK and iOS Safari browser) and desktop. We support deposits through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and Indonesian banks including mobile banking, local payment, online payment, and e-wallet. We process withdrawals subject to account verification and standard security checks. Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law.

This document covers account opening, deposits and withdrawals, bonus terms, dispute resolution, and our jurisdiction notice. If you have questions about these terms, our support team is available through live chat on hoki raja.

Account Opening and Your Responsibilities on hoki raja

When you join hoki raja, we ask you to provide accurate personal information: your full name, date of birth, email address, and phone number. We use this information to verify your identity and comply with anti-money-laundering regulations. You must be of legal age in your jurisdiction to open an account on hoki raja.

We require account verification before you can withdraw funds. Verification involves confirming your email, submitting a photo ID, and providing proof of address. We typically complete verification within one business day. We may request additional documents if we need to confirm your identity further. You agree to provide truthful information and to update your account details if they change.

You are responsible for keeping your login credentials confidential. We recommend using a strong password and enabling two-factor authentication if available. If you suspect unauthorized access to your hoki raja account, contact our support team immediately. We are not liable for losses resulting from unauthorized access if you have not taken reasonable steps to protect your credentials.

1. Provide accurate information

   We require your real name, date of birth, email, and phone number to open your hoki raja account.

2. Verify your identity

   Submit a photo ID and proof of address. We complete verification within one business day.

3. Protect your credentials

   Keep your password confidential and enable two-factor authentication if available.

4. Report suspicious activity

   Contact our support team immediately if you suspect unauthorized access to your account.

Deposits and Withdrawals on hoki raja

We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and Indonesian banks. All deposits arrive instantly and are credited to your hoki raja account immediately. We do not charge deposit fees. You are responsible for any fees your bank or payment provider may charge.

Withdrawals on hoki raja are processed subject to account verification and standard security checks. We typically process withdrawal requests within one business day. Funds are returned to the payment method you used to deposit. If you deposited via multiple methods, we may split your withdrawal across those methods. We reserve the right to request additional verification before processing large withdrawals.

Bonus Terms on hoki raja

We may offer promotional bonuses to new and existing players on hoki raja. All bonuses are subject to terms and conditions, which we display clearly when you claim them. Bonuses typically include wagering requirements — you must play through the bonus amount a certain number of times before you can withdraw it. We specify these requirements in each promotion.

Bonuses on hoki raja are non-transferable and cannot be withdrawn as cash. If you close your account, any unclaimed bonuses are forfeited. We reserve the right to cancel or modify bonus offers at any time. If we suspect bonus abuse or fraudulent activity, we may forfeit the bonus and any winnings associated with it.

Bonus eligibility

Bonuses on hoki raja are available to new and eligible existing players only. We specify eligibility in each promotion.

Wagering requirements

Most bonuses require you to play through the bonus amount multiple times before withdrawal. We display these requirements clearly.

Bonus forfeiture

If you close your account or fail to meet bonus terms, we may forfeit unclaimed bonuses and associated winnings.

Our hoki raja Dispute Resolution and Jurisdiction Notice

If you have a dispute with hoki raja, we encourage you to contact our support team first. We respond to support inquiries within standard business hours. Our team will work with you to resolve the issue. If we cannot resolve your dispute through support, we may offer mediation or escalation to our management team.

We keep records of all transactions, bets, and account activity on hoki raja. If you believe an error has occurred, contact us with details of the transaction. We will investigate and correct any errors we find. If we determine that an error was made in your favour, we will correct it. If an error was made against you, we will credit your account.

Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law. We are not liable for any legal consequences arising from your use of hoki raja in a jurisdiction where it is prohibited.

If you have questions about these terms or our policies, contact our support team through live chat on hoki raja. We are available to assist users across Jakarta, Surabaya, Bandung, Medan, and other supported regions. We speak English and Indonesian, and we respond during standard business hours.